Delete your Takeroom account

1. From inside the app

This is the fastest route and it needs nothing from us.

1. Open Takeroom and go to the Account tab.
2. Scroll to the bottom and tap Delete account.
3. Correction A sheet titled Delete account? opens. Tap Delete. This cannot be undone.

Correction You can also open this page from the app: on the Account tab, tap Manage account, then Delete account online.

The deletion runs immediately. You do not need to email us as well, and you do not need to keep the app installed afterwards.

2. Before you delete

3. By email

If you cannot reach the app — you uninstalled it, you changed phone, or the account will not open — write to hello@takeroom.app from the address you signed up with and ask us to delete your account.

Send it from the sign-up address if you can. If you cannot, tell us which address you used; we will ask you to prove the account is yours before deleting anything, because deleting somebody else's footage on request would be the worse failure.

4. What deletion removes

• Every take you uploaded — the original video files.
• Everything derived from them — the edits, the transcripts, the chapters, show notes, moments and retake findings, the posters and thumbnails, and the analysis the app measured off your audio.
• Your episodes and their history — the library rows and every import, re-direct, transcription and export record attached to them.
• Your account record and your subscription state.

5. What survives, and why

• Backups. Deleted data disappears from our provider's backups on the backup rotation rather than instantly. It is not restored to the service; it ages out.
• Billing records. Tax and accounting law requires us to keep proof of a transaction for longer than the account itself. These are records of a payment, not your footage.
• Server logs. Operational logs that record a request having happened are kept on their own rotation.

Everything else is erased. Our privacy policy sets out what we hold and for how long.

6. Deleting one episode instead

If you only want one recording gone, you do not have to delete the account. Open the episode, open Manage, and delete it there — that removes the take, everything derived from it, and its history, and leaves the rest of your library alone.

7. Footage of someone else

If you appear in a recording somebody else uploaded and you want it removed, write to hello@takeroom.app. You do not need a Takeroom account to ask.